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Need to speak to a customer service representative about a payment, product, shipping, delivery, refund, return or exchange?

We are always here to help you and welcome your questions and comments. If you need to contact a customer service representative, please contact us directly via telephone or email us at support@spysecuritydirect.com we'll be happy to help assist you.

PAYMENT

All orders must be purchased payable in U.S. Dollars. We accept most major credit cards including Paypal. We also accept money orders.

90 DAY WARRANTY

We want you to have a happy shopping experience! If you ever have any trouble with your product after it arrives please contact us by email first, then by telephone to discuss returns and/or be granted a refund or exchange as quickly as possible. For your consumer protection and to have a positive shopping experience, we offer all our amazing products with a 90 Day Warranty.

10 Day Refund Guarantee

Starting the date you receive the product, you have over a week (10 days) to decide if the purchase was the right buy for you – or your money back! *Must meet all qualifications listed below

*Non-Refundable and Non-Returnable Products:

The following products are items that are both Non-refundable and Non-Returnable:

Hidden Cameras

Software

GPS trackers

Bug Detectors

Tasers

Camera Finders

Testing Kits

Hygienic-sensitive products

*Return & Refund Policy

Please be aware that all products and items must be returned in the original condition and original box and original unopened packaging in order to be eligible for a refund. After inspection a return may be denied and the product returned.

1.      Please email us a detailed description of your order and associated information including your best contact info.

2.      After emailing us please call us directly for a customer service representative to assist you.

*Please Note: The following products are items that are both Non-refundable and Non-Returnable:

Hidden Cameras

Software

GPS trackers

Bug Detectors

Tasers

Camera Finders

Testing Kits

Earbuds and earpieces

All hygienic-sensitive products

International Customers (Outside the Continental U.S.)

For products being purchased and delivered outside the continental United States, any additional international shipping and delivery fees will remain the responsibility of the customer, including all returns which must be paid by the customer as we are unable to reimburse for return shipping costs or additional customs or duty fees.

Call or Email Us

1 (800) 363-4932

support@spysecuritydirect.com
www.spysecuritydirect.com

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